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QUALITY
Quality is integral to everything we do and Quality is everyone's responsibility.
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Downhole Drilling Dynamics will continuously improve its Quality Management System and Products to better satisfy the needs of its customers and will deliver to them, on time every time, defect-free products and services conforming to Downhole Drilling Dynamics Quality Management System and all other requirements.
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Objectives are defined and measured continuously in the improvement of the Quality Management System. Quality objectives for the organization include continuous improvement in:
Productivity - On time delivery
Product Defect Rate - CAR/NCR
Customer Satisfaction
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